Graham Auctions is Now Offering Contactless Curbside Pickup in Calgary
Following the recommended best health practices during the COVID-19 pandemic to ensure safety during these strange times are more critical than ever, which for us means we need to adapt the way we conduct our Online Auctions.
Safety First
We are currently taking all steps to go cashless. We pivoted to online-only auctions a few weeks back, and are now offering CURBSIDE PICKUP to our customers during our regular business hours after the auction has concluded.
Updates to the Online Auction process
One tidbit of good news — The online bidding process will remain the same for all auction customers. You can bid from the convenience of your home on your desktop or mobile device on thousands of quality products, as always.
You will receive an email confirmation of the auction lots you won shortly after the online auction time has ended.
Payment for Auction Items
We will process payments via credit card on Monday at 8:00 AM. If you’d prefer to use another method of payment, we are now accepting Interac e-Transfers (Email Money Transfer) to payment@grahamauctions.com.
(Please set the password: “graham” before 8:00 AM on Monday if you wish to use this method.)
Alternatively, we can have an employee put on Personal Protective Equipment (PPE — Respiratory Mask and Latex Gloves) to meet you curbside in front of our Main Office for payment via cash/debit/credit.
Pickup of Your Online Auction Purchases
If you have a printed copy of your paid receipt, you may proceed directly to the line of vehicles to head to the Auction Warehouse. If you haven’t printed a copy of your receipt, you can also present your digital receipt. If you require a printed copy of your receipt, we’d be happy to do so for you — Upon your arrival, just give us a call in our Main Office at (403)-777-9393, and we will then send a printed copy directly to the auction house so you may proceed with your Curbside Pickup. All of our staff members are fully equipped with mandatory PPE (Masks, Gloves) to help ensure your safety.
Last but not least…
Thank you, thank you, thank you!
On behalf of ownership and the entire team at Graham Auctions — We’d like to sincerely thank you for your ongoing support during these strange times. We are taking these steps to be absolutely certain that we’re able to serve safely and efficiently going forward.
We understand that the pickup of your auction items may be longer than usual while we work out the kinks with our new operating procedures. We appreciate your patience while we continue to adapt, and we will do our absolute best to make the process move as quickly as possible.
To help serve you better and improve the online auction process — please take a few seconds to fill out this brief survey. (We promise it’s short)
Can items be viewed inside the auction at this time?
Hey there Diana, thanks for getting in touch! You can absolutely come and check out the available items in any of our Online Auctions. At this point the actual bidding will remain online through the product catalogue on our auction site.
If you have any further questions, please don’t hesitate to contact us ?
What is the address of the ‘Auction Warehouse?
Hi Phyllis! Glad you reached out ????
Our address is 4321 84th St NE, Calgary, Alberta, Canada T1Y 7H3.
Here are some more detailed directions our Calgary auction warehouse.
Please let us know if you have any issues finding us!
Hi, what time are you open for pick up on Saturdays and weekdays?
Hi Amaninder,
Our pickup hours on both Saturday and weekdays are as follows:
Mondays: 9:00 AM – 8:00 PM
Saturdays: 8:00 AM – 8:00 PM
Thank you for your patronage!
How long do we have to pick up our items??
Hi Andrea,
Any lots you win in the auction can be picked up during the following schedule:
Saturday until 7:30 pm
Monday from 9 am-7:30 pm
Tuesday – Friday from 9:00 am to 4:30 pm.
Please note: All items must be picked up within 7 days of the closing auction date.
Thanks for reaching out! Please let us know if you need anything else.
Hello,
Just wondering when I can pick up my purchase from today.
I’m also wondering if you offer a delivery service I can pay for?
Thanks
Simone
Hi Simone,
Auction winning can be picked up every Saturday until 7:30 pm, Mondays from 9 am-7:30 pm and Tuesday through Friday from 9:00 am to 4:30 pm. Unfortunately, we do not offer a delivery service at this time.
Thanks for reaching out!